.ticket-flags_flags___9wJr{display:flex;flex-direction:column;gap:.75rem;margin-top:1.5rem;padding:1.5rem;background:#f9f9f9;border:1px solid #e0e0e0;border-radius:var(--border-radius-md);font-family:var(--web-font-family)}.ticket-flags_label__jkMiz{font-size:var(--font-size-xs);font-weight:600;color:#212121;text-transform:uppercase}.ticket-flags_empty__hG3TK,.ticket-flags_hint__O1N1f{margin:0;font-size:var(--font-size-xs);color:#777}.ticket-flags_appliedFlag__vccsn{display:inline-flex;align-items:center;flex-wrap:wrap;gap:var(--space-300,.5rem);min-width:0}.ticket-flags_appliedDate__YA61C{font-size:var(--font-size-xs);color:#999;white-space:nowrap}.ticket-flags_confirmPrompt__tpm2W{font-size:var(--font-size-xs);font-weight:600;color:#c62828}.ticket-flags_appliedList__1pXGL{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.75rem}.ticket-flags_appliedItem__IfpqX{padding:.75rem;background:white;border:1px solid #e0e0e0;border-radius:6px;display:flex;flex-direction:column;gap:.5rem}.ticket-flags_appliedHeader__eerTt{display:flex;align-items:center;justify-content:space-between;gap:.5rem;flex-wrap:wrap}.ticket-flags_appliedActions__jSiyJ{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap}.ticket-flags_notePreview__oHrYb{font-size:var(--font-size-xs);color:#333}.ticket-flags_editNote__P0vbp{display:flex;flex-direction:column;gap:.5rem}.ticket-flags_editActions__bGRVE{display:flex;align-items:center;gap:.75rem}.ticket-flags_addRow__1rHpJ{display:flex;flex-direction:column;gap:.5rem;padding-top:.75rem;border-top:1px dashed #d0d0d0}.ticket-flags_select__GK1IC{padding:.75rem;border:1px solid #d0d0d0;border-radius:6px;font-size:var(--font-size-xs);font-family:var(--web-font-family);background:white;cursor:pointer;transition:border-color .2s ease}.ticket-flags_select__GK1IC:focus,.ticket-flags_select__GK1IC:hover:not(:disabled){border-color:var(--color-brand-brand)}.ticket-flags_select__GK1IC:focus{outline:none;box-shadow:0 0 0 3px rgba(0,102,204,.1)}.ticket-flags_select__GK1IC:disabled{background:#f5f5f5;cursor:not-allowed;color:#999}.ticket-flags_textarea__YmYvu{padding:.75rem;border:1px solid #d0d0d0;border-radius:6px;font-size:var(--font-size-xs);font-family:var(--web-font-family);background:white;resize:vertical}.ticket-flags_textarea__YmYvu:focus{outline:none;border-color:var(--color-brand-brand);box-shadow:0 0 0 3px rgba(0,102,204,.1)}.ticket-flags_textarea__YmYvu:disabled{background:#f5f5f5;cursor:not-allowed}.ticket-flags_addBtn__u7bEa{align-self:flex-start;padding:.75rem 1.5rem;background:white;border:1px solid var(--color-brand-brand);border-radius:6px;color:var(--color-brand-brand);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:all .2s ease}.ticket-flags_addBtn__u7bEa:hover:not(:disabled){border-color:var(--button-surface-color-bg-hover);color:var(--button-surface-color-bg-hover);background:white}.ticket-flags_addBtn__u7bEa:disabled{opacity:.6;cursor:not-allowed}.ticket-flags_linkBtnDanger__zzo_v,.ticket-flags_linkBtn__CsznT{background:none;border:none;padding:0;font-size:var(--font-size-xs);font-weight:600;cursor:pointer;font-family:var(--web-font-family);white-space:nowrap}.ticket-flags_linkBtn__CsznT{color:var(--color-brand-brand)}.ticket-flags_linkBtnDanger__zzo_v{color:#c62828}.ticket-flags_linkBtnDanger__zzo_v:disabled,.ticket-flags_linkBtn__CsznT:disabled{opacity:.6;cursor:not-allowed}.ticket-flags_iconBtn__vnGum{display:inline-flex;align-items:center;justify-content:center;padding:4px;line-height:0;border-radius:4px}.ticket-flags_iconBtn__vnGum:hover:not(:disabled){background:rgba(0,0,0,.06)}.ticket-flags_iconBtn__vnGum svg{display:block}@media (max-width:768px){.ticket-flags_flags___9wJr{padding:1rem}.ticket-flags_appliedHeader__eerTt{flex-direction:column;align-items:flex-start}.ticket-flags_appliedActions__jSiyJ{width:100%}}.ticket-flags-summary_summary__HBFjj{display:flex;flex-direction:column;gap:.75rem;margin:1.5rem 0;padding:1.5rem;background:#f9f9f9;border:1px solid #e0e0e0;border-radius:var(--border-radius-md);font-family:var(--web-font-family)}.ticket-flags-summary_label__5X_cG{font-size:var(--font-size-xs);font-weight:600;color:#212121;text-transform:uppercase}.ticket-flags-summary_list__dFCPD{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.75rem}.ticket-flags-summary_item__7Wttk{padding:.75rem;background:white;border:1px solid #e0e0e0;border-radius:6px;display:flex;flex-direction:column;gap:.5rem}.ticket-flags-summary_itemHeader__3aGa_{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-300,.5rem)}.ticket-flags-summary_date__kJEGA{font-size:var(--font-size-xs);color:#999;white-space:nowrap}.ticket-flags-summary_note__VBZeN{font-size:var(--font-size-xs);color:#333}@media (max-width:768px){.ticket-flags-summary_summary__HBFjj{padding:1rem}}.toast_toast__CWSpW{position:fixed;top:1.25rem;right:1.25rem;z-index:9999;display:flex;align-items:center;gap:.75rem;padding:.875rem 1.25rem;border-radius:var(--border-radius-md);font-family:var(--web-font-family);font-size:var(--font-size-sm);font-weight:500;box-shadow:0 4px 12px rgba(0,0,0,.15);animation:toast_slideIn__6_fVV .2s ease;max-width:360px}.toast_success__n3mk3{background:#e8f5e9;border:1px solid #a5d6a7;color:#1b5e20}.toast_error__0qhL2{background:#ffebee;border:1px solid #ef9a9a;color:#b71c1c}.toast_closeBtn__UNWp5{background:none;border:none;cursor:pointer;padding:0;line-height:1;font-size:1.1rem;color:inherit;opacity:.7;margin-left:auto;flex-shrink:0}.toast_closeBtn__UNWp5:hover{opacity:1}@keyframes toast_slideIn__6_fVV{0%{opacity:0;transform:translateX(1rem)}to{opacity:1;transform:translateX(0)}}.ticket-detail_container__Yvfyu{display:flex;flex-direction:column;gap:var(--space-600);padding:var(--space-800);max-width:1200px;margin:0 auto;font-family:var(--web-font-family),sans-serif;font-size:var(--font-size-sm)}.ticket-detail_backLink__TjKW4{display:inline-flex;align-items:center;gap:var(--space-200);width:-moz-fit-content;width:fit-content;padding:var(--space-200) var(--space-400);background:var(--color-surface-bright);color:var(--color-brand-brand);border:var(--border-width-sm) solid var(--color-surface-border);border-radius:var(--border-radius-md);text-decoration:none;font-size:var(--font-size-md);font-weight:var(--font-weight-bold);transition:all .2s ease}.ticket-detail_backLink__TjKW4:hover{background:var(--color-surface-dim);border-color:var(--color-brand-brand)}.ticket-detail_grid__0pQgC{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);grid-gap:var(--space-600);gap:var(--space-600);min-width:0}.ticket-detail_leftColumn__QOych,.ticket-detail_rightColumn__AjZrk{display:flex;flex-direction:column;gap:var(--space-600);min-width:0}.ticket-detail_card__yvX_t{padding:var(--space-600);background:var(--color-surface-bright);border:var(--border-width-sm) solid var(--color-surface-border);border-radius:var(--border-radius-md)}.ticket-detail_cardHeader__O6wgu{display:flex;justify-content:space-between;align-items:flex-start;gap:var(--space-400);margin-bottom:var(--space-400);padding-bottom:var(--space-400);border-bottom:var(--border-width-sm) solid var(--color-surface-border)}.ticket-detail_headerLeft__BDbjO{display:flex;flex-direction:column;gap:var(--space-300);min-width:0}.ticket-detail_headerFlags__Fgms0{display:flex;flex-wrap:wrap;gap:var(--space-200)}.ticket-detail_ticketId__xyB_e{margin:0;font-size:var(--font-size-md);font-weight:var(--font-weight-bold);color:var(--color-brand-brand);display:block;min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-detail_badges__cUp_d{display:flex;gap:var(--space-400);flex-direction:column;justify-content:center;align-items:flex-end}.ticket-detail_subject__kBchI{margin:0 0 var(--space-400) 0;font-size:1.5rem;font-weight:var(--font-weight-bold);color:var(--color-surface-on-surface)}.ticket-detail_infoGrid__iLMH0{display:grid;grid-template-columns:1fr 1fr;grid-gap:var(--space-400);gap:var(--space-400);margin-bottom:var(--space-600);padding-bottom:var(--space-600);border-bottom:var(--border-width-sm) solid var(--color-surface-border)}.ticket-detail_infoItem__5txaP{display:flex;flex-direction:column;gap:var(--space-100)}.ticket-detail_label__1zsMV{font-size:var(--font-size-sm);font-weight:var(--font-weight-bold);color:var(--color-surface-on-surface-variant);text-transform:uppercase}.ticket-detail_value__JLYqU{margin:0;color:var(--color-surface-on-surface)}.ticket-detail_emailLink__rPjhT{color:var(--color-brand-brand);text-decoration:none;word-break:break-all;font-size:var(--font-size-sm)}.ticket-detail_emailLink__rPjhT:hover{text-decoration:underline}.ticket-detail_customerMessage__HZrR6{display:flex;flex-direction:column;gap:var(--space-200);margin-bottom:var(--space-600);padding-bottom:var(--space-600);border-bottom:var(--border-width-sm) solid var(--color-surface-border)}.ticket-detail_customerMessageBody__KEwPS{margin:0;color:var(--color-surface-on-surface);line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.ticket-detail_actions__u_EdO{display:flex;gap:var(--space-300);flex-wrap:wrap;margin-bottom:var(--space-600)}.ticket-detail_actionBtn__St9t8{flex:1 1;min-width:150px;padding:var(--space-300) var(--space-400);background:var(--color-surface-bright);border:var(--border-width-sm) solid var(--color-brand-brand);border-radius:var(--border-radius-md);color:var(--color-brand-brand);font-size:var(--font-size-sm);font-weight:var(--font-weight-bold);cursor:pointer;transition:all .2s ease}.ticket-detail_actionBtn__St9t8:hover:not(:disabled){border-color:var(--button-surface-color-bg-hover);color:var(--button-surface-color-bg-hover);background:var(--color-surface-bright)}.ticket-detail_actionBtn__St9t8:disabled{opacity:.6;cursor:not-allowed}.ticket-detail_skeleton__C3GCy{padding:var(--space-800);background:var(--color-surface-bright);border:var(--border-width-sm) solid var(--color-surface-border);border-radius:var(--border-radius-md);text-align:center;color:var(--color-surface-on-surface-variant)}.ticket-detail_adminOnly__lCzmd{padding:var(--space-400);background:transparent;border-left:3px solid var(--color-brand-brand);font-size:var(--font-size-sm);border-radius:var(--border-radius-sm);margin:0}.ticket-detail_newStatusBanner__yu1wQ{display:flex;align-items:flex-start;gap:var(--space-300);padding:var(--space-400) var(--space-500);background:#fff8e1;border:var(--border-width-sm) solid #f9a825;border-radius:var(--border-radius-md);color:#5d4037;font-size:var(--font-size-sm);line-height:1.5}.ticket-detail_newStatusBannerIcon__Y1N42{flex-shrink:0;font-size:1.1rem;margin-top:1px}@media (max-width:1024px){.ticket-detail_grid__0pQgC{grid-template-columns:minmax(0,1fr)}}@media (max-width:768px){.ticket-detail_container__Yvfyu{padding:var(--space-400);gap:var(--space-400)}.ticket-detail_card__yvX_t{padding:var(--space-400)}.ticket-detail_cardHeader__O6wgu{flex-direction:column}.ticket-detail_badges__cUp_d{flex-direction:row}.ticket-detail_infoGrid__iLMH0{grid-template-columns:1fr;gap:var(--space-300)}.ticket-detail_actions__u_EdO{flex-direction:column}.ticket-detail_actionBtn__St9t8{width:100%;min-width:auto}.ticket-detail_subject__kBchI{font-size:1.25rem}}@layer element{._dismissButton_1c6h0_4{display:flex;justify-content:center;align-items:center;width:28px;height:28px;margin-left:auto;color:var(--color-surface-on-surface);background:var(--color-surface-dim);border:none;border-radius:var(--border-radius-2xl);opacity:var(--opacity-solid);transition:opacity var(--transition-duration-medium)}._dismissButton_1c6h0_4:focus{outline:none;transition:box-shadow var(--transition-duration-medium);box-shadow:0 0 0 .2rem var(--color-outline-inner),0 0 0 .4rem var(--color-outline-outer)}._dismissButton_1c6h0_4:hover{cursor:pointer;opacity:var(--opacity-translucent)}._dismissButton_1c6h0_4._withBorder_1c6h0_13{border:var(--border-width-sm) solid var(--color-brand-dim)}._dismissButton_1c6h0_4._inverted_1c6h0_36{color:var(--color-surface-surface);background:var(--color-surface-on-surface)}._dismissButton_1c6h0_4 svg{color:var(--color-surface-on-surface)}._dismissButton_1c6h0_4._inverted_1c6h0_36 svg{color:var(--color-surface-surface)}._focusWrapper_m1h4b_4{border-radius:var(--border-radius-2xl)}._notificationBox_m1h4b_8{--notification-surface-color:var(--color-alert-info-tint);--notification-message-color:var(--color-alert-info);position:relative;border:var(--border-width-sm) solid var(--color-alert-info);border-radius:var(--border-radius-2xl);overflow:hidden}._notificationBox_m1h4b_8._success_m1h4b_18{--notification-surface-color:var(--color-alert-success-tint);--notification-message-color:var(--color-alert-success);border-color:var(--color-alert-success)}._notificationBox_m1h4b_8._warning_m1h4b_25{--notification-surface-color:var(--color-alert-warning-tint);--notification-message-color:var(--color-alert-warning);border-color:var(--color-alert-warning)}._notificationBox_m1h4b_8._error_m1h4b_32{--notification-surface-color:var(--color-alert-error-tint);--notification-message-color:var(--color-alert-error);border-color:var(--color-alert-error)}._notificationBox_m1h4b_8._info_m1h4b_39{--notification-surface-color:var(--color-alert-info-tint);--notification-message-color:var(--color-alert-info);border-color:var(--color-alert-info)}._notificationContentBox_m1h4b_46{padding:var(--space-200) var(--space-400) var(--space-300) var(--space-400);background-color:var(--color-brand-on-brand)}._notificationTitleBox_m1h4b_51{position:relative;display:flex;align-items:center;background-color:var(--notification-surface-color);color:var(--notification-message-color);padding:var(--space-200) var(--space-400);min-height:42px}._notificationTitleBox_m1h4b_51._dismissable_m1h4b_61{padding-right:var(--space-300)}._notificationTitle_m1h4b_51{font-weight:var(--font-weight-bold);font-size:var(--font-size-md)}}@layer element{}